For information, call 1 (833) KIDS1ST

Login

Mediation

Parents and educators usually agree on the services a child with a disability should receive to succeed in school. Mediation can help them when they differ. In mediation they work with a neutral third party trained in special education matters. The mediator asks questions that focus on the child’s needs and engages them in a search for solutions. All decisions are made by the participating parents and educators as they know the child best.

Mediation is more like a conversation than a legal proceeding. It’s designed to be informal, less time consuming and less stressful that an investigation, a hearing or a trial. It also has these advantages:

  • It's voluntary.
    There is no requirement to use the service or reach an agreement if you do. Other means of dispute resolution are always available. Both the parents and the school must agree to mediate before the MSEMP can provide a mediator.
  • It's free.
    The cost of the mediation service is covered by the MSEMP.
  • It's confidential.

Video: What is Mediation?

Read a text transcript of this video.